Terms of Service

Last updated and effective: 8 June 2026

1. Who we are (the provider)

We are a self-employed natural person (živnosť), not a company. The supervisory authority for our trade is the district office that issued our trade licence. The body that supervises consumer protection is the Slovenská obchodná inšpekcia (Slovak Trade Inspection, SOI).

2. Definitions

• "We", "us", "our" means Ján Jurdik, the provider named above.
• "You" means the person who buys or uses Kamoš.
• "Consumer" means a natural person who acts outside the scope of their trade, business, craft or profession.
• "Kamoš" or the "App" means the Kamoš application for macOS, including its default characters, features and updates.
• "Licence" means the right to use the App granted to you under section 9.
• "Digital content" means data produced and supplied in digital form, here the App and the AI generations.
• "Payment provider" or "Merchant of Record" means Polar Software, Inc., which processes your payment and sells the licence to you as merchant of record on our behalf (see section 6).

3. About Kamoš

Kamoš is a decorative desktop companion for macOS. Characters wander around your screen, play with toys, and keep you company while you work. The App is purely decorative and harmless:

• it never reads the contents of your files, and it never opens, moves, changes, uploads or deletes them;
• where you grant macOS Accessibility access, the App reads only the on-screen positions of your desktop icons, so a character can climb and jump between them, and this stays on your device;
• the App is a one-time purchase with no subscription, and it works on up to two Macs per licence.

Buying the App includes a number of AI generations for creating your own characters, as stated at the point of sale. Further generations can be bought as a separate add-on.

4. Eligibility and your account

You must be at least 16 years old to use Kamoš. If you are under the age of majority where you live, you may buy and use it only with the consent and under the supervision of a parent or legal guardian who accepts these Terms on your behalf. By purchasing, you confirm that you have the legal capacity to enter into this agreement.

Your licence is tied to the email address used at purchase and to the licence key issued to you. You are responsible for keeping your licence key safe and for activity that takes place under your licence. Tell us promptly if you believe your key has been lost or misused.

5. How the contract is formed

The presentation of Kamoš on our website is an invitation to buy, not a binding offer. You make an offer when you complete the checkout provided by our payment provider and confirm the purchase. The contract is concluded when we (through the payment provider) accept your order, which is confirmed by the delivery of your licence key to your email. We may decline an order, for example if we suspect fraud or a breach of these Terms. The language of the contract is English.

6. Price, payment and tax

The price of Kamoš is shown on the website and at checkout before you confirm. Prices are stated in the currency shown and may be exclusive or inclusive of tax depending on your location, which is made clear at checkout.

Payment is processed by our payment provider, Polar, acting as Merchant of Record. This means that Polar is the seller of record for the transaction, takes your payment, issues your receipt or invoice, and is responsible for charging and remitting any applicable value added tax (VAT), sales tax or similar tax for your country. We never receive or store your full card details. Your use of the checkout is also subject to Polar's own terms and privacy policy. If you need a proper invoice or a correction to one, contact us and we will help arrange it with Polar.

7. Delivery

We deliver the App as digital content. After a successful purchase, your licence key is sent to the email address you provided and is also available through the payment provider's customer portal. You download the App from our website and activate it with your key. Delivery is complete, and performance begins, when the licence key is made available to you and the App can be activated. Please check your spam folder if the email does not arrive, and contact us if you still cannot find your key.

8. Right of withdrawal and refunds

If you are a consumer, the law normally gives you 14 days to withdraw from a distance contract without giving a reason. For digital content that is supplied immediately, this right ends once delivery has begun, provided that you gave your prior express consent to immediate delivery and acknowledged that you thereby lose the right of withdrawal, in accordance with Act No. 108/2024 Coll. and Directive 2011/83/EU.

Because Kamoš is delivered and activated immediately, the following applies:

• when you activate the App and start using your licence, you expressly ask us to begin delivery of the digital content at once; and
• you acknowledge and agree that, once delivery has begun, you lose your 14-day right of withdrawal for that purchase.

Until you activate the App, your right of withdrawal remains available, and you may withdraw by a clear statement sent to hello@getkamos.com. Where withdrawal applies, we refund the amount you paid without undue delay.

Beyond your statutory rights, we want you to be happy with Kamoš. If something is not working as it should, contact us first and we will try to fix it. We may, at our discretion, offer a goodwill refund even where we are not legally required to. Refunds are processed through the payment provider to your original payment method. None of this limits your statutory rights as a consumer, including your rights if the product is faulty (see section 14).

9. Your licence

Subject to these Terms and to payment, we grant you a personal, worldwide, non-exclusive, non-transferable and non-sublicensable licence to install and use Kamoš for your own personal, non-commercial enjoyment, on up to two Macs that you own or control per licence. The licence is for the lifetime of the product version line you bought and includes the updates we choose to make available. We license the App to you; we do not sell it to you, and we retain all rights not expressly granted.

You agree that you will not, and will not allow anyone else to:

• copy, resell, rent, lend, sublicense, distribute or otherwise make the App available to others, except using the built-in character-sharing feature as intended;
• share, publish or resell your licence key, or use a key you are not entitled to;
• reverse engineer, decompile or disassemble the App, or try to derive its source code, except to the limited extent the law expressly allows and cannot be excluded;
• circumvent, disable or interfere with the licensing, activation, security or update mechanisms, or any device limit;
• modify, adapt or create derivative works of the App, other than the characters you generate through its features; or
• use the App in any way that breaks the law or these Terms.

The App may move with you to a new Mac using the built-in transfer feature, which frees a device slot so you can activate another computer. The two-device limit applies at all times.

10. AI generations and your content

Kamoš can turn a description, or a photo, into a custom character using a third-party AI service. The following applies to this feature:

• Credits. Generations are metered as credits against your licence. Buying the App includes a set number of credits; you can buy more. Credits have no cash value, are not refundable once used, and cannot be exchanged or transferred except as built into the product.
• Your inputs. You are responsible for the prompts and photos you submit. You confirm that you have the rights to any photo you upload, and the consent of any person shown in it where that is needed. Do not upload images of other people without their agreement.
• Your characters. As between you and us, the characters you generate are yours to use within Kamoš. You grant us the limited rights we need to host, store, process and sync them, and to deliver the sharing feature you choose to use. The App and its default characters remain ours (see section 12).
• Sharing and claiming. If you share a character, you allow others to claim and use a copy of it within Kamoš. If you claim a character shared by someone else, you must use it only as the feature allows. AI output can be imperfect or unexpected; we do not guarantee that any particular result can be produced.

11. Acceptable use

You agree not to use Kamoš or the website to:

• break any law, or infringe the intellectual property, privacy or other rights of others;
• create, upload or share content that is unlawful, hateful, harassing, sexually explicit involving minors, or that depicts a real person without their consent;
• attempt to gain unauthorised access to our systems, disrupt the service, or probe, scan or test its security without our written permission; or
• use the AI features to generate content that is illegal or that violates the rights or safety of others.

We may remove content and suspend access where these rules are broken.

12. Intellectual property

Kamoš, including its software, default characters, artwork, sounds, names and logos, is owned by us or our licensors and is protected by intellectual property law. Except for the licence in section 9, nothing in these Terms gives you any right in our intellectual property. The Kamoš name and brand may not be used without our permission. Feedback you choose to send us may be used by us freely and without obligation to you.

13. Updates, changes and availability

We may provide updates that fix problems, improve the App or add features, and some updates may be needed to keep the App working correctly and securely. We will provide the updates necessary to keep the digital content in conformity for the period required by law. We may also change, limit or discontinue features, or the online services the App relies on, for good reason, such as technical, security, legal or business reasons. We aim to keep the online parts of the service available, but we do not promise that they will be uninterrupted or error-free, and we may carry out maintenance. Some features depend on third-party services that are outside our control.

14. Conformity and statutory guarantee

We supply digital content that conforms to the contract. If you are a consumer, you have statutory rights under Act No. 108/2024 Coll. and the underlying EU rules where the digital content is faulty or does not match what was agreed or what you could reasonably expect. These rights are free of charge and exist in addition to anything in these Terms.

If the digital content is not in conformity, you may require us to bring it into conformity, for example by a fix or an update, within a reasonable time and without significant inconvenience to you. If that is not possible or not done, or if the lack of conformity is serious, you may be entitled to a proportionate reduction of the price or to end the contract and receive a refund of the corresponding amount, in line with the law. To make a claim, contact us at hello@getkamos.com with your licence details and a description of the problem. We will confirm receipt, handle your claim without undue delay, and tell you the outcome within the period set by law.

15. Disclaimers and limitation of liability

Except for the statutory guarantee in section 14 and other rights that cannot be excluded by law, the App and website are provided "as is" and "as available", and we do not give any other warranties, whether express or implied.

Nothing in these Terms limits or excludes our liability where it cannot be limited or excluded by law, including liability for harm to life or health caused by us, for damage caused intentionally or by gross negligence, or under mandatory consumer-protection rules. Subject to that:

• we are not liable for indirect or consequential loss, lost profits, lost data, or loss arising from your failure to keep your own backups; and
• our total liability arising out of or in connection with the App, to the extent it may lawfully be limited, is capped at the amount you paid for the App in the 12 months before the event giving rise to the claim.

Kamoš is a decorative companion and is not a tool you should rely on for any important purpose. It does not access or change your files, but you remain responsible for your own data and backups.

16. Suspension and termination

You may stop using Kamoš at any time and uninstall it. We may suspend or terminate your licence if you materially breach these Terms, for example by sharing or pirating your key, tampering with the licence or security mechanisms, or using the App unlawfully, and where appropriate after asking you to put the breach right. On termination for your breach, your right to use the App ends. Termination does not affect rights or liabilities that arose before it, and the sections that by their nature should survive (including licence restrictions, intellectual property, liability, and governing law) continue to apply. We will not refund amounts already paid where termination results from your breach.

17. Complaints and dispute resolution

We want you to be happy. Please send any complaint to hello@getkamos.com and we will deal with it promptly. If you are a consumer and you are not satisfied with how we handled your complaint, or you asked us to put something right and we declined, you have the right to turn to alternative dispute resolution (ADR).

The competent ADR body in the Slovak Republic is the Slovenská obchodná inšpekcia (Slovak Trade Inspection, SOI):

You may submit a proposal for alternative dispute resolution to that body. ADR before a Slovak entity is generally free of charge or low cost. Please note that the European Commission's online dispute resolution (ODR) platform was permanently discontinued on 20 July 2025 and is no longer available. Using ADR is voluntary and does not affect your right to go to court.

18. Governing law and jurisdiction

These Terms and any dispute arising from them are governed by the law of the Slovak Republic, without regard to its conflict-of-law rules and excluding the UN Convention on Contracts for the International Sale of Goods. If you are a consumer, this choice of law does not deprive you of the protection of the mandatory rules of the country where you habitually reside, and you may bring proceedings in, and benefit from the mandatory consumer-protection rules of, that country. Subject to mandatory rules that apply to consumers, the courts of the Slovak Republic have jurisdiction.

If you buy or use Kamoš as a business and not as a consumer, the consumer-only provisions of these Terms (including the right of withdrawal in section 8 and consumer guarantees in section 14) do not apply to you, and the courts at our place of business have exclusive jurisdiction.

19. Changes to these terms

We may change these Terms, for example to reflect new features, new providers, or changes in the law. The version that applies to your purchase is the one in force when you bought your licence. For continued use, we will post the updated Terms with a new date and, where the change is material, take reasonable steps to tell you. If you do not agree to a material change, you may stop using the App. Continued use after a change takes effect means you accept the updated Terms.

20. Final provisions

These Terms, together with our Privacy Policy and any terms shown at the point of sale, are the entire agreement between you and us about Kamoš. If any provision is found invalid or unenforceable, the rest remains in force, and the invalid part is replaced by a valid one that comes closest to its purpose. Our failure to enforce a right is not a waiver of it. You may not assign your rights under these Terms without our consent; we may assign ours to a successor of the business, in which case your rights are not reduced.

21. Contact

Questions about these Terms or about Kamoš? Email us at hello@getkamos.com. Our full identification details are in section 1.